Ed's Musing's (click individual blog to comment)
Blogging
Wholesale?
We don't don't wholesale often, but when we do wholesale.... -:l
These items are going to a golf course in St. Louis, MO. A few local stores we print shirts for include Traverse City Guitar Company and Fresh Coast Beer Works, among others...
Lake Shirts
Trickling in
New designs trickle in about this time of year... let the trickling begin...
Been asked for a design for nurses for awhile, and finally an elementary idea came to me... =:l
Who We Are
Roth Shirt Co. is a branded line of t-shirts, all drawn by Ed Roth. Our motto is "Lifting people up, one silly t-shirt at a time".
Our basic action model is,
1) superior quality in our t-shirt, which means a softer more durable fabric, pigment dying for warm color tone and non-shrinking, and a thicker more traditional quality fit and feel.
2) superior quality in our customer service, including help in making sure you have the right fit and color, an uplifting store environment, and positive assistance with any issues or help after the sale.
3) caring more about the process, the human connection, and the experience than we do about the profit. We feel if we take care of the right approach to our business, profit as needed will take care of itself.
"If it's not a Roth, it's just cloth"
No TV?
I do not own a television. Haven't for many years. I do not watch television. So now, if I ever am near one and catch a glimpse of what is on I can't believe people watch them. Especially, and mainly, the news.
Even when I glance at a news website online, to see if I am missing anything I need to know, what really stands out to me is how the stories are often totally impersonalized. When we talk about issues in friends lives, or our own lives, we share with people who care. Or WE care. Everyone has issues in life, life is very imperfect and messy. But what stands out to me is how we tell stories on the news only for the titillation, without any chance of understanding, forgiveness, or hint that the story may be false. The person becomes someone to dump on and injure simply because people want to click on juicy stories. And clicks, and eyes are profitable, no matter how impersonal and hurtful the story may be. They are not a real human, they are a mythical creature to have fun with, at their expense.
Not for me. I like not having a TV.
Give it a try.....?
Deep Thoughts, Nittolos
Absolutely enjoyed this recent FB post from Eric Nittolo, owner(?) of Nittolo's Restaurant in Lake Leelanau. He is touring parts of Europe, hope you will read and take this in.
Review U
Online reviews... our business can be explained in a nutshell by reading through our Google Reviews.
Some Ecommerce sites use an app they can pay for that shows they have "3,563 positive reviews". I looked up one of these apps, and there are instructions on how to delete negative reviews. Another site had tons of "5 star" reviews, but many of them were ads for investing, so they were obviously bought. If I want to take part in Yelp I have to pay Yelp, so obviously since I don't pay I won't show up there, or not very well.
I really don't like being negative, but my main point is our unadulterated Google reviews (OK, other than this one..
are a good representation of the hard work and fun we put into...
Making Customers Happy
Coffee!
Just read a great article in the local weekly newspaper, the Northern Express, about Mundos Coffee. Mundos first opened in TC in 2017, and has grown into 4 locations, 3 in TC and 1 in Suttons Bay. What stood out the most was their commitment to excellence in coffee, a commitment to slowing things down to make a better quality cup of coffee, a commitment to helping people slow down and enjoy the simple things, and their desire to raise the bar in the coffee world and in everything they do.
This got me to realizing some similarities I have with my business; I love t-shirts (wear one every single day), I want to help people slow down and connect more, and I want to raise the bar in every approach of my business, from the quality of our shirts and caps, to the way we handle customer service.
So, try visiting a Mundos location if you can for a great coffee experience. The article is here. Find Mundos locations here
Great employee alert!
Blog comments now active
Winter Break!
Been a bit since I posted... I was away on the obligatory winter getaway trip, to Palm Springs California and Sedona Arizona.
Visited Joshua Tree National Park, Indian Canyon (both near Palm Springs), and the stunningly beautiful Sedona Arizona area. It's like a town in the middle of a national park...
The surprise was Indian Canyon, at Palm Springs. Imagine a desert setting, desert mountains with cactus.. and then coming down a mountain valley a beautiful creek, and all along the creek are incredibly beautiful tall old California Palm Trees, creating an amazing setting. Even snow-capped peaks in the background. We commented that it felt like a created movie scene. So, if you find yourselves in the Palm Springs area, be sure to visit Indian Canyon.
Now, back to work on store improvements and new designs!